ePolicy Institute

Welcome to
The ePolicy Institute


The ePolicy Institute is the world’s first—and foremost— electronic policy training and consulting firm.


Since 1998, we have been helping employers maximize compliance, manage behavior, and minimize risks—including litigation and regulatory investigations—through best-practices-based policies and employee training programs.

Founder Nancy Flynn—author of The e-Policy Handbook, The Social Media Handbook, The ePolicy Toolkit, Writing Effective E-Mail, and other books—is internationally recognized as the leading authority on workplace email, social media, mobile device, and Internet policy, compliance, and communications. When lawyers, compliance officers, records managers, HR pros, IT directors, employers, meeting planners, and the media need experienced advice and services, they turn to Nancy Flynn, the ePolicy expert.

The ePolicy Institute provides training, speaking, expert witness, and policy writing services to clients worldwide. We help keep you in business and out of court.

Keynote Speaking

In addition to conducting onsite & online training, Executive Director Nancy Flynn is an in-demand keynote speaker. Popular keynote topics:

To Snoop on Employees’ Social Media or Not to Snoop: Reconciling Employers’ Monitoring Rights with Employees’ Privacy Expectations


Point-Counter-Point Debate: Should Companies Monitor Employees’ Social Media?


The Foremost Monitoring Advocate (The ePolicy Institute’s Nancy Flynn) and Leading Privacy Proponent (National Workrights Institute President Lewis Maltby) Face Off in a Lively & Topical Debate


View the experts’ Social Media Monitoring Debate in The Wall Street Journal.

ePolicy Institute Training Clients Include:

  • ARMA Chapters & Records Managers
  • Legal Professionals: Bar Associations, Law Firms, Courts, Colleges of Law, Juvenile Detention Center Directors, Law Enforcement
  • Education: Universities, School Systems, School Secretaries
  • Financial Services: Banks, Credit Unions, Accountants, Consultants, Brokerage Firms, Insurance Companies & Agencies
  • Healthcare: Hospitals, Healthcare Systems, Manufacturers, Physicians, Nurses, Executives
  • Leadership Programs
  • HR Professionals
  • Administrative Professionals
  • IT Professionals
  • Government Agencies: Federal, State, Local
  • Associations: International, National, State
  • Entertainment Industry
  • Beverage Industry
  • Airlines & Transportation
  • Technology Companies
  • Energy & Utility Companies
  • Corporations, Associations, Government Entities, Conferences Worldwide


View our Comprehensive Client List

You Can’t Afford to Ignore Electronic Risks

The ePolicy Institute offers onsite seminars and online webinars to clients seeking to minimize electronic risks, maximize compliance, and manage employees’ online use and content. We are happy to customize programs to meet your specific training needs.

  • Workplace Lawsuits
  • Regulatory Violations & Fines
  • Mismanaged Business Records
  • Exposure of Confidential Company & Consumer Data
  • Security Breaches
  • Lost Productivity
  • Media Scrutiny
  • Miscommunication—Internal & External
  • PR Nightmares
  • Lost Credibility
  • Ruined Reputations
  • Tarnished Brands
  • Wasted Resources


From email and the web to social media and smartphones, electronic business communication is fraught with potentially costly and protracted risks for business. Seven-figure lawsuits, multimillion-dollar regulatory fines, the exposure of confidential data, mismanaged business records, lost productivity, security breaches, and PR nightmares top the list of electronic disasters that can sink companies and shatter careers. Regardless of its status as a public or private entity, regulated or unregulated firm, multinational or midsized business, no organization can afford to ignore electronic risks and be without a compliance management program that combines effective policy supported by employee training.

3Es of Electronic Risk & Compliance Management

Establish effective policy Educate employees
Enforce policy with discipline & technology

About The ePolicy Institute

The ePolicy Institute is the world’s first—and foremost—electronic policy training and consulting firm. Since 1998, we have been helping employers maximize compliance and minimize risks—including litigation and regulatory investigations—through effective policy and employee training programs. The ePolicy Institute provides onsite and online training, keynote speaking, policy writing & consulting, and expert witness services to clients worldwide. Regardless of industry, profession, or regulatory status, The ePolicy Institute is the number-one choice of employers, meeting planners, and business audiences worldwide.

Founder & Executive Director Nancy Flynn is recognized globally as the
foremost expert on electronic policy, compliance, and communications. She is the author of The e-Policy Handbook, The Social Media Handbook, The ePolicy Toolkit, Writing Effective E-Mail and nine other books published in six languages. She serves as an expert witness for the federal government and law firms engaged in email and Internet-related litigation. A go-to media source on workplace email, social media, and Internet use, content, and compliance, Nancy Flynn has been interviewed by The Wall Street Journal, Time, Fortune, The New York Times, USA Today, US News & World Report, NPR, the BBC, ABC World News, CBS Early Show, and thousands of media outlets worldwide. See our international news coverage. The ePolicy Institute regularly partners with leading technology companies worldwide to conduct seminars and webinars, create training tools, and educate the business community about electronic risks, rules, policies, and procedures. Since 2001, ePolicy Institute and American Management Association have cosponsored highly respected national surveys of electronic policies & procedures, monitoring & surveillance.

Contact Executive Director Nancy Flynn to discuss your training, policy & compliance management needs and our services.

ePolicy

by the

NUMBERS

Keeping Online Employees In-Line
65%
of companies lack email retention policies.
61%
of employers have fired workers for ePolicy violations.
46%
of companies offer employees NO email policy training.
40%
of users have emailed confidential company or consumer data to unauthorized outsiders.
24%
of employee email subpoenaed by courts & regulators.
9%
of companies have battled lawsuits triggered by employee email.
Expert Witness Services

Expert Witness Services


Recognized globally as the foremost expert on electronic policy, compliance, and communications, ePolicy Institute Founder Nancy Flynn serves as an expert witness for the federal government and law firms engaged in email and Internet-related litigation. From expert reports to depositions to courtroom testimony, Nancy Flynn is available to provide expert witness services. View Nancy Flynn’s professional bio. Contact us to discuss your case & our expert witness experience and services.
Tech Company Partnerships

Tech Company Partnerships


The ePolicy Institute is regularly retained by leading technology companies seeking partnership opportunities including:
  • Conducting sponsored seminars & webinars
  • Writing whitepapers
  • Developing customized training tools
  • Writing blog posts
  • Conducting surveys
  • Sponsoring Nancy Flynn’s books
  • Endorsing & promoting partners’ products & services
Contact Executive Director Nancy Flynn to discuss an ePolicy Institute/Tech Company Partnership.
American Management Association Surveys

American Management Association Surveys


Since 2001, The ePolicy Institute and American Management Association have cosponsored highly respected national surveys of Electronic Policies & Procedures and Electronic Monitoring & Surveillance. We anticipate releasing our next Electronic Monitoring & Surveillance Survey in 2015.

View AMA/ePolicy Institute surveys.
Policy Writing & Consulting

Policy Writing & Consulting


An internationally recognized expert on workplace email, social media, and Internet policy, ePolicy Institute Founder Nancy Flynn is available to help your organization write and implement strategic, best-practices-based policies and procedures.

The author of 13 books including The ePolicy Toolkit and The e-Policy Handbook, Nancy Flynn is internationally recognized as the leading authority on electronic policies and procedures. From policy review and editing to policy creation and implementation, The ePolicy Institute has you covered.

Contact us to discuss your policy writing & consulting needs.
Media Source

Media Source


The ePolicy Institute’s Nancy Flynn is a go-to media source who has been interviewed by Fortune, Time, The New York Times, Newsweek, Newsweek Poland, Irish Examiner, Businessweek, Forbes, The Wall Street Journal, US News & World Report, Readers’ Digest, Financial Times, USA Today, Entrepreneur, InformationWeek, Kiplinger’s, Federal Lawyer, AP, Los Angeles Times, Chicago Tribune, Washington Post, NPR, BBC, ABC World News, CBS Early Show, CNBC, CNN Headline News, CNN Anderson Cooper 360, and Fox Business News among thousands of other media outlets.

Visit our Media Room to view news coverage.

To schedule a media interview, contact Nancy Flynn.


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The ePolicy Institute


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The ePolicy Institute Bookstore


Founder & Executive Director Nancy Flynn is the author of 13 books published in six languages: English, German, Spanish, Russian, Vietnamese, and Chinese. Nancy’s titles are must-have resources for anyone who seeks to communicate online effectively and compliantly. Available at Amazon:

Writing Effective E-Mail, 3rd Edition
Writing Effective
E-Mail, 3rd Edition
The Social Media Handbook
The Social
Media Handbook
The ePolicy Toolkit
The ePolicy
Toolkit
The ePolicy Handbook, 2nd Edition
The e-Policy
Handbook, 2nd Edition
Email Rules
E-Mail Rules
Blog Rules
Blog Rules
Instant Messaging Rules
Instant
Messaging Rules
Email Management
E-Mail
Management

“Writing Effective E-Mail is a must-read for everyone who sends and receives e-mail in a business setting….Presented in a no-nonsense efficient style….Take this quick course to e-mail success.”

-Business Librarians at the Carnegie Library, Pittsburgh Post-Gazette

"Tip sheets you provided as part of the workshop were extremely helpful. I find myself regularly pulling out those tips. As a refresher and constant reminder, your tip sheets are extremely helpful."

-Healthcare Executive

"Pay close attention to Nancy Flynn's advice. The tip sheets alone are worth twice the price of admission."

-Marketing Executive

"Thank you again for speaking to the Ohio Electronic Records Committee! I could tell that it was very eye-opening for many in the room. I know that I was jotting down quite a few notes….to consider when reviewing policy."

-Senior Records Manager, Office of Ohio Attorney General

View All Testimonials


Sample

Mobile Device Policy

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ePolicy Tip Sheet

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