Nancy Flynn

Founder & Executive Director

Speaker, Trainer, Author

An internationally recognized expert on workplace email, social media, and Internet policy, compliance, and communication, Nancy Flynn is founder and executive director of The ePolicy Institute™. The Columbus, Ohio-based ePolicy Institute is dedicated to helping employers limit electronic risks, including litigation, through written policy, employee training, and compliance management programs. The ePolicy Institute has nearly 10,000 worldwide members who turn to Nancy Flynn for help implementing strategic, best-practices-based policy and training programs related to workplace email, social media, and Internet use, content, and compliance management.

Nancy Flynn is the author of 13 books including The Social Media Handbook; The ePolicy Toolkit; The e-Policy Handbook, 2nd Ed; Writing Effective E-Mail,3rd Ed; E-Mail Rules; Blog Rules; Instant Messaging Rules; and E-Mail Management. Her books are published in six languages: English, German, Spanish, Russian, Vietnamese, and Chinese.

Nancy Flynn is an in-demand speaker, trainer, and corporate coach. Included among her clients are The World Bank, Waha Capital (Abu Dhabi), Universal Studios, OhioHealth, ARMA, Microsoft, Symantec, Cintas, Yahoo! Canada, Analog Devices, Smith & Nephew, KPMG, Assurex Global, Property Casualty Insurers of America, Nationwide Insurance, World Airlines Customer Relations Association, American Bar Association, Federal Bar Association, Ohio Supreme Court, West LB Bank, Ontario Hospital Association, Ross Labs, Cardinal Health, TransAlta Corp, Federal Trade Commission, State of New Mexico, International Association Administrative Professionals, corporations, associations, and government entities worldwide.

Nancy Flynn serves as an expert witness for the federal government and law firms engaged in email and Internet-related litigation. In addition, she is regularly retained by leading technology companies worldwide to conduct seminars and webinars, as well as create training tools. Since 2001, ePolicy Institute and American Management Association have cosponsored highly respected national surveys of electronic policies & procedures, monitoring & surveillance.

Nancy Flynn is a go-to media source who has been featured by Fortune, Time, The New York Times, Newsweek, Newsweek Poland, Irish Examiner, BusinessWeek, Forbes, Wall Street Journal, US News & World Report, Readers' Digest, Financial Times, USA Today, Entrepreneur, InformationWeek, Kiplinger's, Federal Lawyer, AP, Los Angeles Times, Chicago Tribune, Washington Post, NPR, BBC, ABC World News, CBS Early Show, CNBC, CNN Headline News, CNN Anderson Cooper 360, and Fox Business News among others.

Nancy Flynn holds a master's degree in English from Ohio State University. She has served as an adjunct faculty member in the English department and College of Journalism at Ohio State. In addition, Cornell, Clemson, and other universities offer Nancy's online training programs to students, staff, and external audiences.

The ePolicy Institute is a division of Nancy Flynn Public Relations, Inc. Founded in 1988 and serving clients worldwide, the firm also operates the Business Writing Institute™, which offers training and coaching in email writing, netiquette skills, and traditional business writing.